Your employees practice sales and leadership skills with life-like video avatars — getting real-time, personalized feedback in a safe space. Create, train, and track — all in one platform.

Leading enterprises across Europe rely on emerse to train their customer-facing and leadership teams.
Train frontline and service teams to deliver exceptional customer experiences — from the ticket counter to the cockpit briefing. emerse helps mobility companies role-play real passenger scenarios to improve empathy, upselling, and conflict resolution.
Equip advisors and relationship managers with the conversation skills to build trust and close deals. emerse enables banks and insurers to practice client consultations, objection handling, and compliant advisory conversations at scale.
Prepare medical and sales reps for high-stakes HCP interactions. With emerse, pharmaceutical teams practice product launches, scientific storytelling, and detailing conversations — ensuring consistent messaging across markets.
Strengthen B2B sales and technical consulting skills for complex, solution-driven selling. emerse lets industrial teams rehearse multi-stakeholder negotiations, tender presentations, and value-based conversations.
From shop floor conversations to team leadership — emerse helps retail organizations train staff at scale. Practice customer engagement, complaint handling, and store management scenarios in a realistic, judgment-free environment.

Let your sales teams practice discovery calls, objection handling, product pitches, and closing — with AI-powered virtual customers who respond naturally. Personalized feedback after every session turns practice into measurable performance gains.

Train customer service, support, and operational teams to handle real-world scenarios with composure and skill. From complaint resolution to consultative service — your teams practice until excellence becomes second nature.

Prepare managers for the conversations that define great leadership — from giving constructive feedback and conducting performance reviews to navigating difficult team situations. AI coaching helps leaders build empathy, clarity, and confidence.
Your data stays in Europe. emerse is built in Germany and hosted in Europe — fully compliant with GDPR, the EU AI Act, and the highest enterprise security standards. We meet the requirements of the most regulated industries.
Certified and audited. emerse complies with leading international standards for data protection, information security, and responsible AI — giving your IT, legal, and compliance teams full confidence.
Build custom training scenarios in minutes — or choose from our ready-to-use content library. Our AI authoring tools let you extract best practices from your top performers, upload product docs and sales playbooks, and automatically generate realistic conversation scenarios tailored to your business. No technical skills required.
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Accessibility is key. The browser-based platform allows employees to engage with life-like conversational training anytime, anywhere — no app downloads, no VR headsets. Just open your browser, start a session, and practice with realistic AI video avatars that respond naturally. An immersive, distraction-free experience enabling flexibility and ease of use.
Book a DemoTrack the effectiveness of your training programs through detailed analytics that measure skill improvement, engagement, and skill development. Identify strengths and gaps across teams, departments, and regions — enabling continuous improvement and deep personalization of the learning experience. Seamless LMS integration included.
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After the first demo, it was clear that emerse excels at AI-powered soft skill training. The platform fits perfectly with what we need. I can speak for entire IKEA: We fell in love with emerse.

Tell us where you're heading, and we'll show you how to make the most of emerse's conversational training platform.
We recommend a 30-minute strategy call with our team. Book a slot, and we'll bring a live demo with your own topic so you experience the full power of immersive, AI-enabled conversational training.
