Giving Constructive Feedback

Feedback is one of the most important leadership tools – and one of the greatest pitfalls. Phrased too vaguely, the employee does not feel taken seriously. Too harsh or unclear, and trust is lost. Those who give feedback constructively, however, boost performance and motivation.

Scenario

In this training, you will experience a conversation in which an employee initially reacts defensively to your feedback. As long as you phrase things unclearly or too personally, they remain guarded. Only when you give feedback respectfully, precisely, and with a solution-oriented approach do they open up and accept your input.

Learnings

  • Address behavior clearly without attacking the person
  • Use concrete examples and expectations
  • Frame feedback respectfully and in a motivating way
  • Dissolve defensiveness and secure trust
  • Turn feedback into positive development

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Challenge

Only those who give feedback clearly, respectfully, and with a genuine focus on development achieve acceptance and motivation rather than resistance.

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