Conflicts are part of everyday work—between colleagues, across teams, or with stakeholders. What matters is handling them early and professionally so issues don’t turn into personal friction, lost time, or stalled decisions. In this skill track, you practice realistic conflict conversations with AI-driven avatars: staying neutral, acknowledging emotions without conceding facts, and moving from positions to underlying interests. You’ll then receive personalized AI training and coaching that helps you refine your language, structure the discussion, and secure clear, workable agreements for the workplace.